Just a reminder of our policies

BOOKING AN APPOINTMENT

Upon making your appointment a 50 % holding fee must be paid
This is minimise ‘No shows’ and cancellations.  You are able to move your appointment up to 48 hours prior to your appointment time, after this you will be charged 50% of the cost of your treatment for cancellation or no show and any further appointments will be required to be paid for in full on booking.

We hope you understand that last minute cancellations and no shows have a detrimental effect on our small business and although these policies have been in place a long time with the increase of missed appointments we have had to make the decision to implement these fully.

We want to thank you all for your continued support.

To up date you all our new contact number for the salon is 028 91 897555

Roamer Holistic Health & Beauty is reopening on Monday 6th July 2020.  We have temporarily turned off our Online Booking but you can request an appointment online.

As we start back to work we will be implementing a phased return in salon.

What do we mean by phased return? Following lots of planning, team consultation and government guidance and to ensure the safety of our team and those who visit our small business, the following will take place with immediate effect;

• We will be requesting contactless payments
• Please attend appointments alone (unless you require assistance) and do not ask friends or family to meet you inside the salon.
• Please attend appointments on time and with few belongings
• We ask that you attend any appointment with your own face mask*.
• All therapists will be equipped with and wear the appropriate PPE
• We will ask that you sanitise your hands upon entering the building and wash your hands before your treatment begins.
• We will be operating an appointment screening whereby you will receive a telephone call the day prior to a scheduled appointment.

Please remember that this is a new way of life for everyone and new working conditions for our team and we ask for your patience and understanding because of the following:

• We will be operating at reduced capacity and in smaller teams to begin and there may be longer than normal waiting times for appointments (this is to reduce the number of people in the building at one time)
• We will be operating a refined treatment list to begin and not offering facials or massage until 1st August

Ultimately we want you be reassured in the knowledge that we are doing what we can to ensure a safe return to work for our team and a relaxed, comforting and safe visit for you. We can’t wait to see each other again ❤️ if you have any concerns or would like to get in touch please call us on (028) 9181 5777

*Should you not have your own face covering one we can provide one at a cost of £1. Our enforced closure and new guidelines have greatly impacted our business and we have had to increase our use of single use disposables. Subsequently the following temporary surcharge will be added to treatments; 10% for appointments of less than 30minutes, 5% for appointments greater than 30minutes.

We will continually review these changes and reduce any surcharges as soo as possible. Most importantly we thank you for your continued loyalty & support.

In light of the government’s recent announcement, and our sense of responsibility to our team & customers, we have ceased offering treatments with immediate effect and our physical salon is now temporarily closed.

We’re saddened and a little scared at having to make such a decision but will bounce back stronger than ever (and with a new team member when Kellie’s baby arrives ❤️). Please bare with us as we contact everyone and keep you updated. Our main priority is the safety, health & wellbeing of our team, their families and anyone who visits our small business.

We’re sorry for our delayed post but it was important that we spoke with our team and offered reassurance to them before making a wider reaching announcement.

• Appointments: We will be in touch with everyone who has appointments over the coming weeks. At the minute we’re uncertain how long we will be closed for but please be reassured that this is temporary and we’ll be back, ready to warmly welcome you all again soon. If you have an Online Booking Account you can manage/cancel any future appointments via this.
• Gift Vouchers: If you have gift vouchers due to expire, please do not worry about these. When we’re back to business as usual we’ll be honouring these.
• Products: We’ve had people asking about the availability of Environ & Dermalogica products while we’re closed. We still have a full range available for sale and these can be ordered online or by emailing info@roamerholistic.co.uk and popped in the post to you.
• Keep In Touch: We will be posting lots of usual and interesting information, and trying to keep in touch with you all via our social pages so get following us on Facebook and Instagram.

Most importantly, please look after and take care of yourselves & loved ones. These uncertain times will pass and right now it’s about showing kindness and support to one and other.

Love all the Roamer Team ❤️

‘No act of kindness, no matter how small is ever wasted’ Aesop

Salon Health & Safety Update

(with effect 18th March)

As you may already be aware, over the last two weeks, we’ve taken extra steps & precautions to protect not only you as clients of our business but also our team members, given the Covid-19 outbreak.

With this said we’ve identified other areas in which we can take extra precautions for your health & safety, our staff’s health & safety and to continually uphold our exceptional high standards in cleanliness, to give everyone peace of mind that Roamer is taking this matter as seriously as we need to. These added precautions will take effect as of tomorrow (19th March).

• We will call all clients the day prior to their appointment to ensure they are feeling fit & well to attend and that they aren’t currently in contact with anyone in self-isolation.
• We ask that all clients, upon entering the salon, immediately sanitise and wash their hands. We have multiple stations available throughout the building.
• We have temporarily removed all magazines & booklets from reception. The only pamphlet now available is our treatment list which is for individuals to take home.
• We have temporarily removed all product testers from display, however, new & sealed retail products are available to purchase.
• We will now be offering cold drinks only (water & fruit juice) in disposable cups.
• We will be further spacing appointments to avoid high numbers of people in the salon at one time. Team members will be working on a 1-2-1 basis and we politely ask that you don’t bring ‘plus ones’ to appointments, ie. friends, family members or children who are waiting on you while you have a treatment. Should you need to have someone with you to accompany you to the start of your appointment and meet you at the end, that is perfectly fine. All we ask is if they don’t wait at reception during your treatment and we can call them within 5 minutes of your treatment ending to return to the salon.

Steps in our booking process are being taken to reduce the operating capacity of the salon to avoid crowding in the building. Please take full advantage of the ability to buy gift vouchers online rather than coming into the salon.

• We will only have one bathroom in operation, on the ground floor, to ensure we can maintain exceptional standards of cleanliness.

As always we will continue to review the situation daily and post any updates as speedily as we can.

In the meantime, if you need to cancel or reschedule an appointment please don’t hesitate to contact us. And most importantly if there’s anything at all that we could possibly do to help you or your family please don’t hesitate to get in touch.

With our very best wishes,
The Roamer Team

We’re delighted to be offering the latest in skincare technology with our Environ facials. Featuring the NEW Environ ESSENTIAL, Environ FOCUS ON and Environ COOL PEEL treatments.

People often see skin care as a luxury rather than a necessity and could have prevented a lot of present skincare issues with a little TLC. That’s why we use Environ Skincare.  Future-proof your skin with Environ’s industry-leading Electro-Sonic #FacialLikeNoOther. A facial that delivers real, lasting and visible results these treatments are founded on science and the basis of the mass benefit that Vitamin A has on the skin.

Underpinned by decades of research and a deep understanding of skin, Environ’s signature facials deliver a powerful combination of peptides and vitamins to the skin. This combination of active ingredients will help soften the appearance of fine lines, sun-damage and loss of elasticity.

Once you’ve had an Environ facial, you’ll understand the hype. Book a Skincare Consultation with one of our Environ Experts to find out more.

⁣

The Environ COOL PEEL

Looking to target signs of ageing, sun damage, acne, rosacea, fine lines and wrinkles then read on!⁣

Experience a totally safe way to have the benefits of a peel with no irritation, discomfort or recovery time. The Cool Peel treatment is designed to address problem skin, helping to clear the complexion and calm inflammation, achieving incredible results without damage to the skin.

This revolutionary approach to peeling achieves incredible results without damaging the skin. Low strength lactic acid is used to reduce the skin’s PH and trigger the release of growth factors, which creates tighter, smoother skin. It destroys bacteria, boosts hydration and removes the build up of dead skin cells, helping to decongest the surface and smooth texture. The Cool Peel is ideal for clients with lines and wrinkles, rough or problem skin, sun damage and rosacea.⁣

✨ Who would benefit from a Cool Peel?⁣

• Anyone looking to target signs of ageing while enhancing the benefits of their skincare and treatments⁣
• Acne sufferers⁣
• Thickened, rough or sun damaged skin⁣
• Rosacea⁣
• Fine Lines and wrinkles⁣

✨ Advantages of the Cool Peel:⁣

• Safe⁣
• Versatile system⁣
• Can be customised according to each clients requirements⁣
• No down time⁣
• Cool and painless⁣

✨Effects of Peeling⁣

• Superficial peels: Visible effects barely perceptible⁣
• Skin becomes dryer for a while⁣ then skin becomes smoother⁣
• Healthy cells survive⁣
• Damaged cells are removed⁣
• Promotes collagen formation⁣
• Blackheads melted / removed⁣
• Acne less active⁣
• Reduces inflammation⁣
• Kills bacteria to sterilise the skin⁣
• Refines enlarged pores⁣

Following the latest Government and Public Health Advice please be assured that  at Roamer Holistic Health & Beauty we are taking the threat of Covid-19 seriously and are endeavouring to do everything in our power to help prevent further spread of the virus, while looking after our staff and clients.

While we don’t want to contribute to scaremongering, we ask that you, as clients of our salon, help by observing the following precautions to keep you and the team safe.

1. If you are feeling unwell and/or displaying any cold or flu like symptoms please contact us as soon as possible to reschedule your appointment.
2. Please note that if you have recently visited or been in contact with someone who has returned from a highly infectious area, including Italy, Thailand, China, Singapore, South Korea, we will be unable to treat you in the salon.

We will also be executing our discretion to politely refuse service if there is a risk of infection.

Read More

Pregnancy massage is now available in Newtownards. Also known as pre-natal massage it helps promote relaxation and bonding, soothes nerves, and relieves a strained back and tired muscles in expectant mothers. And even better, it’s now available at Roamer Holistic Health & Beauty, Newtownards.

Pregnancy massage has been shown to ease pain and reduce anxiety in the first stage of labour. It can help you to cope with contractions by making them feel less intense and more manageable. In turn this can reduce labour time and pain relief required.

What are the benefits of Pregnancy Massage?

As well as feeling relaxed, there are many benefits to having a pregnancy massage, such as:

• Muscular discomforts such as leg cramps, muscle stiffness, tension and knots – massage improves circulation and can therefore stimulate the flow of blood to these areas, easing discomfort.
• Muscular imbalance caused by postural changes – massage can help the lumbar region to regain balance and relieve discomfort.
• A tight buttock muscle can cause sciatic pain during pregnancy.  Massage can help to relax this muscle and relieve the pain caused by the pinched nerve.
• Constipation – regular abdominal massage will encourage your bowels to move.
• Headaches and sinus pain – massage of the face, neck and shoulders can help to alleviate sinus pressure and headaches caused by tension.
• Swelling/oedema – extra pressure your uterus places on your legs can lead to swelling in your feet and ankles. Massage can improve circulation and lymph flow to the affected areas, helping to reduce swelling.

Pregnancy Massage is now available to Book Online.

We’re delighted that the salon has been shortlisted for the Beauty & Wellbeing Award at this years Ards Business Awards.

We’d love to WIN & need your votes to help. If you think we’re worthy please text 20016 to 07507332660. Voting closes on Monday 21st October 2019 with the winner announced in November.

(T&C. Only one vote per number will count. It’s charged at standard rate SMS so if people get free texts it won’t cost anything).

As an exclusive Environ stockist in Newtownards we are excited to announce the arrival of this year’s LIMITED EDITION Environ Skin Essentia Festive Kit!

Environ creates scientifically researched and developed skin care products that make a real lasting difference to the appearance of the skin so that consumers everywhere can have a beautiful skin for a lifetime. With savings over more than £60 it’s the perfect opportunity for you to achieve your healthiest skin ever & start a new skincare regime.

The Festive Kit is £181 (for AVTS 1-3) and £188 (for AVST 4-5). It includes:

• Skin EssentiA® Mild Cleansing Lotion or Low Foam Cleansing Gel
• Skin EssentiA® Botanical Infused Moisturising Toner
• Skin EssentiA® Vita-Antioxidant AVST Moisturiser (of your choice)
• Youth EssentiA® Vita-Peptide Eye Gel